1 00:00:00,000 --> 00:00:00,000 2 00:00:06,040 --> 00:00:08,230 when I need to see a doctor , it's 3 00:00:08,230 --> 00:00:10,286 important for you to know how to use 4 00:00:10,286 --> 00:00:12,680 the MHS genesis online patient portal . 5 00:00:12,780 --> 00:00:14,669 With the patient portal , you can 6 00:00:14,669 --> 00:00:16,724 schedule appointments , message your 7 00:00:16,724 --> 00:00:18,724 health care team and even check lab 8 00:00:18,724 --> 00:00:21,090 results to get started . Skin this cure 9 00:00:21,090 --> 00:00:25,020 code . Hi I'm dr Renee 10 00:00:25,020 --> 00:00:27,242 Mattos . I'm the chief of pediatrics at 11 00:00:27,242 --> 00:00:29,464 Brooke Army Medical Center and I'm here 12 00:00:29,464 --> 00:00:31,409 to talk to you today about the MHS 13 00:00:31,409 --> 00:00:33,600 genesis patient portal . Using the MHS 14 00:00:33,600 --> 00:00:35,570 genesis patient portal , you can 15 00:00:35,570 --> 00:00:37,870 schedule reschedule or cancel 16 00:00:37,870 --> 00:00:39,981 appointments all from your computer , 17 00:00:39,981 --> 00:00:42,203 phone or other mobile device . To start 18 00:00:42,203 --> 00:00:44,426 the process , you will need to create a 19 00:00:44,426 --> 00:00:48,370 DS login to schedule an 20 00:00:48,370 --> 00:00:50,537 appointment , log into the website and 21 00:00:50,537 --> 00:00:51,759 dismiss any pop ups . 22 00:01:00,510 --> 00:01:02,510 If you're using a phone , click the 23 00:01:02,510 --> 00:01:04,621 three lines to the top left corner to 24 00:01:04,621 --> 00:01:06,788 pull down the drop down menu . You can 25 00:01:06,788 --> 00:01:08,899 see now . Then click appointments and 26 00:01:08,899 --> 00:01:11,066 then schedule a new appointment . This 27 00:01:11,066 --> 00:01:13,010 can be used for both in person and 28 00:01:13,010 --> 00:01:15,177 virtual visits . So don't get confused 29 00:01:15,177 --> 00:01:17,288 by the visit option . The next screen 30 00:01:17,288 --> 00:01:19,010 will ask you to choose who the 31 00:01:19,010 --> 00:01:21,232 appointment is for select that person . 32 00:01:21,232 --> 00:01:23,454 And then you can choose to schedule the 33 00:01:23,454 --> 00:01:25,454 appointment by provider or by visit 34 00:01:25,454 --> 00:01:27,399 reason . If this is a routine well 35 00:01:27,399 --> 00:01:27,030 visit , please try to schedule an 36 00:01:27,030 --> 00:01:28,974 appointment with your primary care 37 00:01:28,974 --> 00:01:30,863 provider for continuity of care . 38 00:01:31,250 --> 00:01:33,472 However , if you need to be seen within 39 00:01:33,472 --> 00:01:35,417 24 hours , go ahead and choose the 40 00:01:35,417 --> 00:01:37,639 location button , then choose pediatric 41 00:01:37,639 --> 00:01:39,750 primary care appointment and then the 42 00:01:39,750 --> 00:01:41,528 next screen will bring up every 43 00:01:41,528 --> 00:01:43,806 location in the military health system , 44 00:01:43,806 --> 00:01:45,806 scroll down to Army medicine Brooke 45 00:01:45,806 --> 00:01:47,972 Army Medical , Either Fozzie or Kermit 46 00:01:47,972 --> 00:01:51,180 pediatric clinics . Then click next . 47 00:01:51,210 --> 00:01:53,154 This screen allows you to choose a 48 00:01:53,154 --> 00:01:55,154 specific date or to select the next 49 00:01:55,154 --> 00:01:57,266 available appointment . Please scroll 50 00:01:57,266 --> 00:01:59,432 down and give a reason for the visit , 51 00:01:59,432 --> 00:02:01,654 and then click schedule . You should be 52 00:02:01,654 --> 00:02:03,599 good to go after that . Thanks for 53 00:02:03,599 --> 00:02:06,310 getting your care with fancy pediatrics .