1 00:00:00,000 --> 00:00:00,000 2 00:00:06,040 --> 00:00:08,240 when I need to see a doctor , it's 3 00:00:08,240 --> 00:00:10,296 important for you to know how to use 4 00:00:10,296 --> 00:00:12,690 the MHS genesis online patient portal 5 00:00:13,050 --> 00:00:15,190 to set the process , you need a 6 00:00:17,710 --> 00:00:19,877 hi I'm dr Renee Mattos . I'm the chief 7 00:00:19,877 --> 00:00:21,932 of pediatrics at Brooke Army Medical 8 00:00:21,932 --> 00:00:23,877 Center and I'm here to talk to you 9 00:00:23,877 --> 00:00:25,877 today about the MHS genesis patient 10 00:00:25,877 --> 00:00:29,750 portal but both of my parents can't 11 00:00:29,750 --> 00:00:31,861 see my profile . That's a really good 12 00:00:31,861 --> 00:00:34,590 question . To start the process to give 13 00:00:34,590 --> 00:00:36,590 a nonmilitary spouse access to view 14 00:00:36,590 --> 00:00:38,368 medical records and to schedule 15 00:00:38,368 --> 00:00:40,368 appointments for you or any of your 16 00:00:40,368 --> 00:00:42,534 dependents . You will need to log into 17 00:00:42,534 --> 00:00:44,534 the DSL again website from the home 18 00:00:44,534 --> 00:00:46,534 screen you will see in the center a 19 00:00:46,534 --> 00:00:48,590 section titled relationships . Click 20 00:00:48,590 --> 00:00:50,479 the first link that says changing 21 00:00:50,479 --> 00:00:52,646 relationships from here . You can give 22 00:00:52,646 --> 00:00:54,701 permissions to act on your behalf to 23 00:00:54,701 --> 00:00:56,646 adult beneficiaries . You can also 24 00:00:56,646 --> 00:00:58,757 scroll down and give permissions to a 25 00:00:58,757 --> 00:01:00,757 spouse to act on behalf of people . 26 00:01:00,757 --> 00:01:00,440 They may not be able to see in their 27 00:01:00,440 --> 00:01:03,300 own profile . Click on , add permission 28 00:01:03,310 --> 00:01:05,370 and then choose a person select the 29 00:01:05,370 --> 00:01:07,426 person you would like your spouse to 30 00:01:07,426 --> 00:01:09,759 have access to using the patient portal , 31 00:01:09,759 --> 00:01:11,759 then choose the date range you want 32 00:01:11,759 --> 00:01:13,981 them to have that access . You can make 33 00:01:13,981 --> 00:01:16,092 this a specified range for deployment 34 00:01:16,092 --> 00:01:17,870 or I would recommend setting it 35 00:01:17,870 --> 00:01:17,660 somewhere many years in the future . 36 00:01:17,690 --> 00:01:20,200 I've selected december of 2039 just to 37 00:01:20,200 --> 00:01:23,050 be safe , click save and allow up to 48 38 00:01:23,050 --> 00:01:25,217 hours for those changes to take effect 39 00:01:25,217 --> 00:01:27,383 if you're still having issues , it may 40 00:01:27,383 --> 00:01:29,439 be a problem with tears itself . One 41 00:01:29,439 --> 00:01:31,661 other thing I want to mention is that I 42 00:01:31,661 --> 00:01:33,828 know the system has some limitations . 43 00:01:33,828 --> 00:01:36,050 Non beneficiary parents , for example , 44 00:01:36,050 --> 00:01:38,106 do not currently have the ability to 45 00:01:38,106 --> 00:01:37,910 create a D . S . Log on , which means 46 00:01:37,910 --> 00:01:40,077 the portal is not accessible to them . 47 00:01:40,150 --> 00:01:42,220 Children 12-17 years old also have 48 00:01:42,220 --> 00:01:44,387 privacy laws that prevent parents from 49 00:01:44,387 --> 00:01:46,276 accessing their medical records , 50 00:01:46,276 --> 00:01:48,276 although you can still schedule and 51 00:01:48,276 --> 00:01:50,387 cancel appointments on their behalf . 52 00:01:50,387 --> 00:01:50,260 We are trying to advocate to improve 53 00:01:50,260 --> 00:01:52,427 some of these issues and recognize the 54 00:01:52,427 --> 00:01:54,371 impact they have on our families . 55 00:01:54,530 --> 00:01:57,360 Thanks for getting your care with fancy 56 00:01:57,360 --> 00:01:58,880 pediatrics .