Attention! If you live in the TRICARE West Region, or in a state or ZIP code moving to the West Region and you pay an enrollment fee or premium by recurring credit card, debit card, or electronic funds transfer, you must set up payment information with TriWest before Dec. 31, 2024. If you don’t take action, you’ll risk getting disenrolled. Learn more.

About Us

Contact Us

Brooke Army Medical Center
3551 Roger Brooke Dr.
Fort Sam Houston, TX 78234

Bed Tower Information Desk: 24/7
210-916-7500
210-916-6500
210-916-4141
210-916-3400
DSN 429

Clinic Information Desk:
Monday - Friday, 7:30 a.m. to 4 p.m.
210-916-3400

Email the Brooke Army Medical Center Public Affairs Office

For information on the donation process, please call 210-916-5131 or usarmy.jbsa.medcom-bamc.list.bamc-gifts@health.mil or call 210-916-5638

Website Updates

Patients/Public Audience may send requests to the Public Affairs Office at this facility. Requests must clearly indicate the update is for the ‘BAMC Public Web site.’ URL(s) for each page to be updated should be included in the request.

BAMC Staff may request content updates on the Public Web site(s) by submitting a change request via the Global Service Center (GSC): include page name(s) and URL(s) for each page to be updated.

Postgraduate Training Verification

Postgraduate Verification (bamc.tricare.mil)

Employment Verification

Current Government Service civilian employees should request employment verification directly through MyBiz+ at https://compo.dcpds.cpms.osd.mil.

BAMC Provost Marshal / Security

Location:
Lower level, Room L48-6

Hours of Operations:
BAMC Badge ID Section
Monday - Friday, 7:45 a.m. to 4 p.m. Closed on federal and training holidays

Provost Marshal Phone Numbers:
Dispatch: 210-916-0799 / 0999 (Hours of Operations 24/7)
Chief: 210-916-1007
Guard Supervisor: 210-916-8669
Day Shift Supervisor: 210-539-8309
Swing Shift Supervisor: 210-539-8308
Mid Shift Supervisor: 210-539-8311
Key Custodian: 210-916-0543
Investigator: 210-916-7883
Security Assistant: 210-916-1493
BAMC Badge ID: 210-916-4353 / 0978
Lost and Found: 210-916-1799
BAMC DBIDS: 210-916-1213
Information Desk: 210-916-2500

Customer Service

Patient Experience Branch

210-916-2330
Patient Experience Branch
Email: usarmy.jbsa.medcom-bamc.list.bamc-patient-advocacy-center@health.mil

Beneficiary Counseling and Assistance Coordinator/Debt Collection Assistance Officer

210-916-3568
Beneficiary Counseling and Assistance Coordinator/Debt Collection Assistance Officer
usarmy.jbsa.medcom-bamc.mesg.bamc-bcacdcao@health.mil

Interactive Customer Evaluation (ICE)

Customer Service ICE Information
Interactive Customer Evaluation (ICE)

Don’t forget to keep your family’s information up to date in DEERS!