Health Clinics

Schertz Medical Home (SMH)

The Schertz Medical Home is composed of Provider Teams Buffalo, Knight and Ranger.

Schertz Medical Home (SMH) is an Army Patient Centered Medical Home (APCMH) community based clinic which provides accessible, high quality, cost-effective and customer focused interdisciplinary health care for TRICARE Prime Active Duty Dependents, Retirees and their dependents, and TRICARE Plus beneficiaries.  The scope of comprehensive services includes chronic and acute illness care, preventive health maintenance, health promotion and wellness, education and counseling, and specialty consultation and referral.

Contact Us


17115 IH 35N, Suite 123, Schertz, TX 78154

Hours of Operation:

Monday, Thursday and Friday: 7:30 a.m. - 4:30 p.m. Tuesday and Wednesday: 7:30 a.m. - 6:30 p.m. (Closed on Federal Holidays)

Clinic Phone Number:

210-916-3000, Option 5

Clinic Nurse Line:

210-916-3000, Option 5, Option 2

For after-hours assistance

TRICARE beneficiaries can call the Nurse Advise Line at 1-800-874-2273 for after-hours assistance. Experienced nurses will provide medical advice and nurse triage 24/7 to include weekends and holidays.

Immunizations for ONLY those patients ENROLLED to Schertz Medical Home. To schedule an appointment call the San Antonio Consult and Appointment Management Office (CAMO) at 210-916-9900, Monday – Friday, 6:30 a.m. – 4:30 p.m.

Laboratory Services Hours of Operation for patients enrolled at Schertz Medical Home are *BY APPOINTMENT ONLY*. Please call clinic at 210-916-3000, Option 5.

Pharmacy Services Hours of Operation for patients enrolled to Schertz Medical Home:

  • Pharmacy Lobby: Monday, Thursday and Friday: 7:30 a.m. - 4:30 p.m. Tuesday & Wednesday: 7:30 a.m. - 5:45 p.m.
  • Pharmacy Drive Thru: Monday-Friday 7:30 a.m. - 4 p.m.
  • Weekends and Federal Holidays: CLOSED
  • Pharmacy Prescription Activation: 210-916-1536, option 1
  • Please call to activate your prescription and allow 2 hours before picking them up at the drive thru window.

Physical Therapy Clinic Hours of Operation:

  • Monday-Thursday: 7:45 a.m. – 5:30 p.m. Friday: 7:45 a.m. - 11:15 a.m.
  • Clinic Phone Number: 210-916-0023

You may schedule appointments using one of the following options:

  1. Call 210-916-9900, the San Antonio Consult and Appointment Management Office (CAMO), from 6:30 a.m. to 4:30 p.m., Monday – Friday (closed Federal Holidays).
  2. Use the MHS Patient Portal at to reach the Message My Provider tab if you already have an account. If you do not have an account, please register for access to the new MHS GENESIS patient portal at PLEASE NOTE: Use a compatible browser such as Apple Safari, Google Chrome, Microsoft Edge, or Mozilla Firefox. Microsoft Internet Explorer 11 is no longer supported after November 30, 2020.
  3. You can also use the MHS GENESIS patient portal to request prescription renewals and view your health record.

Patient Resource

New Virtual Educational Resource Now Available

TRICARE beneficiaries can now sign up and log into the Virtual Education Center to get accurate medical and health information. You will have access to nearly 50,000 educational resources covering 60 medical topics from more than 230 organizations. This digital platform is accessible using any mobile device or computer with internet access and will integrate with DEERS and DMDC for a seamless experience.

Virtual Education Center - Patient Sign-up & Log-in

Need to Update Your Information in DEERS? Click Here