Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Health Services

Pain Management

Mission

Provide compassionate comprehensive pain care while advancing medical education and research to optimize readiness and function, and empower patients and their families to maximize their quality of life.

Vision

To change the culture of pain management by decreasing medication and treatment risk and emphasizing self-management, function, and quality of life.

Our Goals

We provide pain management for patients suffering from a wide variety of pain disorders. Our goals are:

  • Provide patient centered, interdisciplinary pain management care focused on quality, access, and clinical outcomes
  • Help reduce pain, improve physical function and coping skills for our patients
  • Educate our beneficiaries about pain management
  • Provide an integrated system of education, training, and professional development that ensures our team receives quality professional, clinical, and operational training

Contact Us

Location:

BAMC (Medical Mall, beside main Pharmacy)

Hours of Operations:

Monday - Friday, 7:30 a.m. - 4 p.m. Except Holidays

Fax:

210-916-3050
Referral Clinic Only

Appointments:

210-916-2888

Complementary and Integrative Medicine Center ( CIMC ):

210-916-8256

If your are not contacted for a consult appointment within 3-5 days; please call 210-916-9900 and inform the clerk.

Don’t forget to keep your family’s information up to date in DEERS!