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Health Services

5 Pillars of Army Patient Centered Medical Home

Care Is

Comprehensive: The goal of the Medical Home is to care for the whole patient: acute and chronic medical needs, preventative services, mental health care, social services and readiness issues.

Patient Centered: The Medical Home allows the patient’s goals to be the driving force of their care, truly reflecting the needs, preferences and goals of service members, retirees and their families.

Coordinated: The Medical Home finds resources, coordinates appointments and assures that information flows freely across multiple settings and between various members of the Medical Home and the patient.

Accessible: Today’s patients are busy with jobs and family responsibilities and their time is valuable. The APCMH helps them avoid the need for a clinic visit by offering alternative ways (such as secure e-mail and telephone contact) to communicate with the PCM and Medical Home.

High Quality: The APCMH model includes a commitment to evidence-based medical care with proven best outcomes. Provider practice, staff member performance and facility processes are regularly reviewed for quality and safety.

Don’t forget to keep your family’s information up to date in DEERS!