Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Health Services

Forensic Healthcare Program

Mission

The mission of the BAMC Forensic Healthcare Program is to provide comprehensive and expert forensic medical care to the community we serve. We act with unwavering compassion, integrity, and urgency, fostering a path to healing that treats every patient with dignity, supports them at every step, and ultimately upholds the readiness of the Force.

Our Team

Caring for patients who have experienced violence requires a unique combination of expertise and compassion. Our dedicated team is specially trained to provide that care. We have a deep understanding of the complexities of sexual assault, domestic violence, strangulation, and human trafficking, ensuring you receive informed, sensitive, and supportive treatment from the moment you connect with us.

Hours of Operation to Receive Care

Our Forensic Healthcare Program is based out of the Brooke Army Medical Center Emergency Department. You can report 24/7 to request Medical & Forensic Healthcare.

The Medical Forensic Exam

Your Health, Your Choices
Your health, safety, and comfort are our top priorities. This specialized exam is offered to care for your well-being after a report of violence or abuse.

Exam components may include gathering a detailed history of events, head to toe examination, swabs of affected body parts, photographs of potential injuries, appropriate labs and imaging, and medications as needed. We partner with other providers to make sure patients receive any additional medical and mental healthcare needed.

You are in complete control. Every step will be explained, and you decide what you are comfortable with. Any part of the exam can be changed, stopped, or skipped at any time.

Frequently Asked Questions (FAQs)

A1: For general medical and emotional support, no. There is never a deadline.

However, some specific services are time sensitive. For the best outcomes, please be aware of the following timeframes:

  • Forensic Exam: Most effective within 7 days.
  • HIV Prevention Medication: Must be started within 3 days.
  • Emergency Contraception: Most effective within 5 days.

A2: Yes, absolutely. Your care is entirely your choice. You can receive STI testing and medication without any other type of exam or procedure. Our specialized team will provide the confidential testing and treatment you're asking for. If you wish, we can also offer expedited access to a network of trusted resources for your complete physical and emotional health.

A3: No, not unless you choose for them to be. You are in complete control of who is notified. When you arrive, you will be connected with a confidential Victim Advocate. Their role is to support you and privately explain your reporting options in detail, without any pressure. Your decision determines if command is involved.

Here are the two main options they will discuss with you:

Your Choice

Command Is Notified?

An Official Investigation Begins?

What It Means for You


Restricted Reporting

No

No

You receive confidential medical care, a forensic exam, and advocacy services without an official report being made or your command being informed.


Unrestricted Reporting

Yes

Yes

You receive medical care, a forensic exam, and advocacy services, and you choose to make an official report. This will start an investigation and notify your command.

The choice is entirely yours. Our primary goal is to ensure you get the medical care and support you need in a way that makes you feel safest.

A4: The choice is entirely yours, however, we strongly recommend a medical evaluation even if you don't see any injuries.

A forensic exam is about more than just visible wounds; it's a comprehensive check-up for your health and peace of mind. Our team is trained to be gentle and thorough. The exam is a way to take care of yourself and ensure your complete well-being after an incident.

A5: No, we are the medical part of your support team, while SHARP/SAPR is the advocacy part. We work hand-in-hand to provide you with complete care.

Think of us as two expert teams focused on you:

Our Role: Forensic Healthcare

SHARP/SAPR's Role: Advocacy


We are your medical experts. Our team consists of doctors, nurses, and other providers.

They are your support and system experts. They are trained victim advocates.


Our focus is on your physical health: providing exams, treating injuries, and offering medical care.

Their focus is on guiding you: explaining reporting options, offering emotional support, and helping you navigate the system.


We provide specialized, trauma-informed medical treatment.

They provide confidential advocacy and support.

Together, we ensure you receive both the expert healthcare you need and the dedicated advocacy you deserve.

Contact Us

We are here to help you. Please reach out to us through any of the methods below. For any immediate medical emergency, please go directly to the Emergency Department.

For Immediate 24/7 Care & After-Hours Support

If you need help outside of our normal business hours, on a weekend, or on a holiday, please go directly to the Emergency Department. An on-call Forensic Healthcare provider will be activated to care for you.

For Routine Inquiries & Scheduled Appointments

These contact methods are monitored during our standard business hours.

Business Hours:

  • Monday – Friday: 7:30 a.m. to 3:30 p.m.
  • Weekends & Federal Holidays: Closed

Phone:

210-539-8560 or 210-916-3167

Email:

dha.jbsa.Brooke-AMC.mbx.forensic-healthcare-examiners@health.mil

Don’t forget to keep your family’s information up to date in DEERS!