Appointments
With Department of Pediatrics are booked through CAMO at 210-916-9900 (available Monday - Friday, 6:30 a.m. - 4:30 p.m.).
The Nurse Advice Line (NAL)
Can be reached 7 days a week, 24 hours a day at 800-TRICARE (874-2273). Experienced nurses will provide medical advice and nurse triage.
General Pediatrics Hours:
Monday - Thursday 7:30 a.m. - 6 p.m.; Friday 9 a.m. - 4:30 p.m.
Adolescent-Young Adult Medicine:
Monday - Tuesday 7:30 a.m. - 7:30 p.m. Wednesday - Friday 7:30 a.m. - 4:30 p.m.
- General Pediatrics or Adolescent Medicine Telephone Menu: 210-916-3160
- Choose OPTION 1 if you are not enrolled to the BAMC General Pediatrics or Adolescent Medicine Clinic.
- Choose OPTION 2 to make or cancel an appointment.
- Choose OPTION 3 for the Adolescent and Young Adult Medicine Clinic.
- Choose OPTION 4 for General Pediatrics Clinic.
- General Pediatrics Clinical FAX: 210-916-6349 / DSN: 429-6349
- Adolescent-Young Adult Clinical FAX: 210-539-0202
Enrollment:
If you cannot make an appointment because you are not enrolled in TRICARE Prime, please follow this link: TRICARE: (
https://www.humanamilitary.com)
Use Patient Portal Secure Messaging
(
https://patientportal.mhsgenesis.health.mil/) to secure message your provider and nurse, send provider and nurse secure attachments, make appointments, refill medications, and have access to your child’s immunization record.
General Pediatric Immunizations
Walk-in hours for enrolled patients (Walk-in or in conjunction with booked appointments):
- Monday - Thursday: 8 a.m. - 11:30 a.m. and 1 p.m. - 3:30 p.m.
- Friday: 9 a.m. - 11:30 a.m. and 1 p.m. - 3:30 p.m.
- Children 4 and under must have a current well child/baby visit to receive immunizations
- Transcription of immunization records will take three business days from receipt
Adolescent/Young Adult Medicine hours for enrolled patients:
- Monday - Thursday: 8 a.m. - 3:30 p.m.
- Friday: 9 a.m. - 3:30 p.m.
- Enrolled patients can be screened for sore throat, sexually transmitted infections, and immunizations
- Transcription of immunization records will take three business days from receipt
Department Contact Information:
- Administrative FAX: 210-916-3700 / DSN: 429-3700
- Pediatrics: 210-916-0707 / DSN: 429-0707
- Residency Program Coordinator: 210-916-9928 (For All Academic Concerns)