Attention! If you live in the TRICARE West Region, or in a state or ZIP code moving to the West Region and you pay an enrollment fee or premium by recurring credit card, debit card, or electronic funds transfer, you must set up payment information with TriWest before Dec. 31, 2024. If you don’t take action, you’ll risk getting disenrolled. Learn more.

Health Services

Children's Health, Department of Pediatrics

Mission

To promote inclusive, equitable, and family-centered health for children and young adults through high-quality, compassionate care, innovation, and education to enhance force readiness.

Vision

To be the pinnacle of pediatric and young adult healthcare, readiness, innovation, and medical education worldwide.

About Us

The Department of Pediatrics at BAMC is dedicated to providing state of the art care to all eligible beneficiaries. We proudly serve the San Antonio and South Texas communities by providing superior local care. Working in the newest Army hospital and the newly renovated Wilford Hall, we provide care to over 50,000 patients annually. The staff includes all major pediatric subspecialties to include newborn nursery care, genetics, cardiology, developmental pediatrics, endocrinology, nephrology, pediatric surgery, pulmonary, infectious disease, neurology, gastroenterology, and hematology/oncology. The department also includes adolescent and neonatal medicine services and houses a cystic fibrosis center. An active academic program supports an outstanding residency that has produced many leaders in DOD pediatrics and in the civilian community. We also support neonatology and adolescent fellowship programs.

Make an Appointment on the MHS GENESIS Patient Portal

How to Schedule an Appointment Using the MHS Genesis Patient Portal

Using the Patient Portal Videos & Guide

For more information on how to use the MHS Genesis Patient Portal with videos and a step-by-step guide, click on the links below:

Services

Combat Military Hunger

No military family should ever have to worry where their next meal is coming from. Please click on the link below to access a list of resources in the San Antonio community:
Food Resources and Support

Immunization Availability

BAMC Pediatric Adolescent Immunization Availability

Contact Us

Appointments

With Department of Pediatrics are booked through CAMO at 210-916-9900 (available Monday - Friday, 6:30 a.m. - 4:30 p.m.).

The Nurse Advice Line (NAL)

Can be reached 7 days a week, 24 hours a day at 800-TRICARE (874-2273). Experienced nurses will provide medical advice and nurse triage.

General Pediatrics Hours:

Monday - Thursday 7:30 a.m. - 4:30 p.m.; Friday 9 a.m. - 4:30 p.m., except CLOSED for training the 1st Thursday of the month after 12:00 p.m.

Adolescent-Young Adult Medicine:

Monday - Tuesday 7:30 a.m. - 7:30 p.m. Wednesday - Friday 7:30 a.m. - 4:30 p.m., except CLOSED for training the 1st Thursday of the month after 12:00 p.m.
  • General Pediatrics or Adolescent Medicine Telephone Menu: 210-916-3160
    • Choose OPTION 1 if you are not enrolled to the BAMC General Pediatrics or Adolescent Medicine Clinic.
    • Choose OPTION 2 to make or cancel an appointment.
    • Choose OPTION 3 for the Adolescent and Young Adult Medicine Clinic.
    • Choose OPTION 4 for General Pediatrics Clinic.
  • General Pediatrics Clinical FAX: 210-916-6349 / DSN: 429-6349
  • Adolescent-Young Adult Clinical FAX: 210-539-0202

Enrollment:

If you cannot make an appointment because you are not enrolled in TRICARE Prime, please follow this link: TRICARE: (https://www.humanamilitary.com)

Use Patient Portal Secure Messaging

(https://patientportal.mhsgenesis.health.mil/) to secure message your provider and nurse, send provider and nurse secure attachments, make appointments, refill medications, and have access to your child’s immunization record.

General Pediatric Immunizations

Walk-in hours for enrolled patients (Walk-in or in conjunction with booked appointments):
  • Monday - Thursday: 8 a.m. - 11:30 a.m. and 1 p.m. - 3 p.m.
  • Friday: 9 a.m. - 11:30 a.m. and 1 p.m. - 3 p.m.
  • CLOSED the 1st Thursday of the month after 12:00 p.m. for training.
  • Children 4 and under must have a current well child/baby visit to receive immunizations
  • Transcription of immunization records will take three business days from receipt

Adolescent/Young Adult Medicine hours for enrolled patients:

  • Monday - Thursday: 8 a.m. - 3:30 p.m.
  • Friday: 9 a.m. - 3:30 p.m.
  • CLOSED the 1st Thursday of the month after 12:00 p.m. for training.
  • Enrolled patients can be screened for sore throat, sexually transmitted infections, and immunizations
  • Transcription of immunization records will take three business days from receipt

Department Contact Information:

  • Administrative FAX: 210-916-3700 / DSN: 429-3700
  • Pediatrics: 210-916-0707 / DSN: 429-0707
  • Residency Program Coordinator: 210-916-9928 (For All Academic Concerns)

Patient Resource

New Virtual Educational Resource Now Available

TRICARE beneficiaries can now sign up and log into the Virtual Education Center to get accurate medical and health information. You will have access to nearly 50,000 educational resources covering 60 medical topics from more than 230 organizations. This digital platform is accessible using any mobile device or computer with internet access and will integrate with DEERS and DMDC for a seamless experience.


Virtual Education Center - Patient Sign-up & Log-in

Don’t forget to keep your family’s information up to date in DEERS!