Health Services

Children's Health, Department of Pediatrics


Our mission is to maintain a fit force and high level of unit readiness while simultaneously integrating the highest quality preventive, clinical, surgical, and inpatient services; research; and graduate medical education so that we are the choice for pediatric care for all of our health care beneficiaries.

About Us

The Department of Pediatrics at BAMC is dedicated to providing state of the art care to all eligible beneficiaries. We proudly serve the San Antonio and South Texas communities by providing superior local care. Working in the newest Army hospital and the newly renovated Wilford Hall, we provide care to over 50,000 patients annually. The staff includes all major pediatric subspecialties to include newborn nursery care, genetics, cardiology, developmental pediatrics, endocrinology, nephrology, pediatric surgery, pulmonary, infectious disease, neurology, gastroenterology, and hematology/oncology. The department also includes adolescent and neonatal medicine services and houses a cystic fibrosis center. An active academic program supports an outstanding residency that has produced many leaders in DOD pediatrics and in the civilian community. We also support neonatology and adolescent fellowship programs.

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For more information on how to use the MHS Genesis Patient Portal with videos and a step-by-step guide, click on the links below:


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Immunization Availability

BAMC Pediatric Adolescent Immunization Availability

Contact Us


With Department of Pediatrics are booked through CAMO at 210-916-9900 (available Monday - Friday, 6:30 a.m. - 4:30 p.m.).

The Nurse Advice Line (NAL)

Can be reached 7 days a week, 24 hours a day at 800-TRICARE (874-2273). Experienced nurses will provide medical advice and nurse triage.

General Pediatrics Hours:

Monday - Thursday 7:30 a.m. - 6 p.m.; Friday 9 a.m. - 4:30 p.m.

Adolescent-Young Adult Medicine:

Monday - Tuesday 7:30 a.m. - 7:30 p.m. Wednesday - Friday 7:30 a.m. - 4:30 p.m.
  • General Pediatrics or Adolescent Medicine Telephone Menu: 210-916-3160
    • Choose OPTION 1 if you are not enrolled to the BAMC General Pediatrics or Adolescent Medicine Clinic.
    • Choose OPTION 2 to make or cancel an appointment.
    • Choose OPTION 3 for the Adolescent and Young Adult Medicine Clinic.
    • Choose OPTION 4 for General Pediatrics Clinic.
  • General Pediatrics Clinical FAX: 210-916-6349 / DSN: 429-6349
  • Adolescent-Young Adult Clinical FAX: 210-539-0202


If you cannot make an appointment because you are not enrolled in TRICARE Prime, please follow this link: TRICARE: (

Use Patient Portal Secure Messaging

( to secure message your provider and nurse, send provider and nurse secure attachments, make appointments, refill medications, and have access to your child’s immunization record.

General Pediatric Immunizations

Walk-in hours for enrolled patients (Walk-in or in conjunction with booked appointments):
  • Monday - Thursday: 8 a.m. - 11:30 a.m. and 1 p.m. - 3:30 p.m.
  • Friday: 9 a.m. - 11:30 a.m. and 1 p.m. - 3:30 p.m.
  • Children 4 and under must have a current well child/baby visit to receive immunizations
  • Transcription of immunization records will take three business days from receipt

Adolescent/Young Adult Medicine hours for enrolled patients:

  • Monday - Thursday: 8 a.m. - 3:30 p.m.
  • Friday: 9 a.m. - 3:30 p.m.
  • Enrolled patients can be screened for sore throat, sexually transmitted infections, and immunizations
  • Transcription of immunization records will take three business days from receipt

Department Contact Information:

  • Administrative FAX: 210-916-3700 / DSN: 429-3700
  • Pediatrics: 210-916-0707 / DSN: 429-0707
  • Residency Program Coordinator: 210-916-9928 (For All Academic Concerns)

Patient Resource

New Virtual Educational Resource Now Available

TRICARE beneficiaries can now sign up and log into the Virtual Education Center to get accurate medical and health information. You will have access to nearly 50,000 educational resources covering 60 medical topics from more than 230 organizations. This digital platform is accessible using any mobile device or computer with internet access and will integrate with DEERS and DMDC for a seamless experience.

Virtual Education Center - Patient Sign-up & Log-in

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