Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Health Services

Influenza Vaccine

For Information on TRICARE retail network pharmacies administering seasonal influenza vaccine, please contact TRICARE at 800-444-5445 or search on-line at https://www.tricare.mil/.

For those choosing to use Participating network pharmacies, please call: 877-363-1303.

Contact Us

Influenza Vaccine Season

Please call the FluLine at 210-916-7FLU (210-916-7358) for updates on vaccination locations and times for all Beneficiaries.

Don’t forget to keep your family’s information up to date in DEERS!