Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Health Services

Active Duty

Trainee Sick Call

(No Assigned PCM/On ground >6 Months)

McWethy Troop Medical Clinic
0530-0730 M-F, Excluding Federal Holidays and Minimal Manning Days
Troop Medical Clinic
Budge Dental Clinic  

Permanent Party Sick Call

(Assigned PCM/On ground <6 Months)

Jennifer Moreno Clinic, 2nd Floor
Active-Duty Family Medicine Services
0730-0900 M-F, Excluding Federal Holidays and Minimal Manning Days
CPT Jennifer M. Moreno Clinic
Rhoades Dental Clinic

Optometry Clinic Sick Call

(All Personnel)

Located within the McWethy Troop Medical Clinic
Sick Call Information

Contact Us

BAMC Appointment Line

210-916-9900 (APPT)

Nurse Advice Line

800-TRICARE, option #1

BAMC Emergency Department

3551 Roger Brooke Dr.
Fort Sam Houston, TX 78234

210-916-0808

24 HRS

Don’t forget to keep your family’s information up to date in DEERS!