Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Health Services

Outpatient Mental Health Clinic 5 West

Outpatient Mental Health Clinic 5 West - Bed Tower (210) 539-1175 or (210) 539-1091

Who: Active-Duty Permanent Party
What: Providing case management, individual therapy and medication management for a wide range of Mental Health / Substance Use concerns and other specialty areas.
Where: BAMC 5W - Bed Tower
When: Monday - Friday 7:30 a.m. - 4:30 p.m.

**Permanent Party – For Walk-In BH Services, please go to McWethy Troop Medical Clinic (Bldg. 1279)

Suicide Prevention Resources

Don’t forget to keep your family’s information up to date in DEERS!

Health Services

Outpatient Mental Health Clinic 5 West