Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

About Us

Department of Hospital Education

Mission

To plan, resource, coordinate and deliver hospital orientation, mission support training and continuing education opportunities, across disciplines, with state of the art skills, technology and facilities in the support of BAMC staff.

Vision

To innovatively deliver effective training in support of quality compassionate, patient-centered care.

Contact Us

Location

BAMC, 2 floor CoTo, Room TP-207

Hours of Operation

Mon - Fri, 0730-1630

Phone

  • Chief, DHE: 210-916-1019
  • DHE Information: 210-916-2222
Don’t forget to keep your family’s information up to date in DEERS!