Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Getting Care

Driving Directions

Coming from I-10/El Paso (North West San Antonio)

From I-10 South merge onto NE I-410 Loop. After 10 miles I-410 will merge with I-35 South. Travel for another 3.5 miles and take Exit 162, Brooke Army Medical Center / Binz-Engleman Rd. At the end of the exit ramp turn right and enter the George C. Beach Ave Gate.

Coming from I-10/Houston (South East San Antonio)

From I-10 North merge onto I-35 North. Travel for 10 miles and take Exit 160 (Splashtown exit), Brooke Army Medical Center / Binz-Engleman Rd. At the end of the exit ramp turn left and enter the George C. Beach Ave Gate.

Coming from San Antonio International Airport (North Central San Antonio)

Exit Airport Blvd onto NE I-410 Loop. After 5 miles I-410 will merge with I-35 South. Travel for another 3.5 miles and take Exit 162, Brooke Army Medical Center / Binz-Engleman Rd. At the end of the exit ramp turn right and enter the George C. Beach Ave Gate.

Binz-Engleman Rd Gate Access

This gate is open 6 a.m. to 6 p.m. hours weekdays and is closed weekends and holidays. Persons entering must have DOD ID to have access to BAMC. All visitors will be processed at the I35 Gate Visitor Center.

Contact Us

I-35 Visitor Center

Phone

210-539-9825

Location

BAMC I-35 Gate, Bldg. 3704 (I-35 Frontage Rd.)

BAMC Address
3551 Roger Brooke Dr.
Fort Sam Houston, TX 78234

Gate Access: All occupants of vehicles (over the age of 16) are required to present current photo identification with an expiration date.

Example:

  • military identification card
  • state drivers license
  • state identification card

Person(s) without DOD ID cards will be processed at the I-35 Visitor Center for a visitors pass.

Don’t forget to keep your family’s information up to date in DEERS!