Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Health Services

Residential Treatment Program (RTP)

  • Who: Active-Duty military service members, Activated National Guard, and Reservist personnel
  • What: Residential care for patients with substance use disorders, co-occurring psychiatric disorders to include individual, group, and pharmacological therapy supported by case management.
  • When: 24/7
  • Where: 3551 Roger Brooke Drive, Fort Sam Houston, TX 78234, BAMC 7W

Suicide Prevention Resources

2025 Department of Defense Suicide Prevention Awareness Month Observance

2025 Suicide Prevention Awareness Month Observance Memorandum

Army Resilience​

https://www.armyresilience.army.mil/

Behavioral Health Data Portal Logon

Behavioral Health Data Portal (BHDP) Login

BHDP Patient Survey New Logon Instructions

Don’t forget to keep your family’s information up to date in DEERS!