Health Services

Case Management

Why Would I Need Case Management?

The need for case management services is determined through a collaboration between you, your family or caregiver, your health care team, and your provider. This collaboration will include a comprehensive assessment of your health, psychosocial needs, and use of health care services and resources.

Case management can help by:
• Coordinating your care.
• Assessing, planning, and facilitating services for you.
• Evaluating your options.
• Advocating on your behalf.

You or your family member may need case management if you have:
• Instability with chronic health problems
• A serious terminal illness
• An increased need for different provider specialties due to multiple diseases or conditions
• A need for more support and education during a critical period

Who are Case Managers?

Case managers are usually nurses or social workers who can help you and your family figure out complex health care and support systems. They will work with you to coordinate the services and other community resources you need

They can help:
• Provide advocacy, support, and education
• Reduce burden and streamline appropriate utilization of care
• Partner with members of your healthcare team to assist in coordination of your healthcare needs
• Monitoring for progress and desired outcomes

Case Management Services

Family Medicine Service (FMS)

Apache and Blackhawk Team 210-808-2470
Cobra Team and Transgender 210-808-2425
Osprey and Iroquois Team 210-808-2503
WPCC 210-808-6692

FMS Hours of Operation
Monday - Wednesday 7:30 a.m. - 6:30 p.m.
Thursday and Friday 7:30 a.m. - 4:30 p.m.

3100 Schofield Rd, Fort Sam Houston, TX 78234

McWethy Troop Medicine Clinic (TMC)

TMC 210-295-4143

TMC Hours of Operation
Monday - Friday 6 a.m. - 3 p.m.

3051 Garden Ave, Bldg 1279, Ft Sam Houston, TX

Taylor Burk Clinic (TBC)


TBC Hours of Operation
Monday, Thursday, and Friday 7 a.m. - 4 p.m.
Tuesday and Wednesday 7 a.m. - 6 p.m.

5026 Camp Bullis Rd San Antonio, TX 78257

Schertz Medical Home (SMH)

Buffalo Team 210-539-0735
Knight Team and Pediatrics 210-916-0027

SMH Hours of Operation
Monday, Thursday, and Friday 7:30 a.m. - 4:30 p.m.
Tuesday and Wednesday 7:30 a.m. - 6:30 p.m.

17115 IH-35N, Suite 123, Schertz, TX 78154

Westover Medical Home (WMH)

Ram Team 210-539-0941
Panther Team 210-539-0910
Pediatrics 210-539-0919

WMH Hours of Operation
Monday - Friday 7:30 a.m. - 4:30 p.m.

10010 Rogers Crossing, San Antonio, TX 78251

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