Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Health Services

Warrior Primary Care Clinic (WPCC)

Messages and Medical Refills

Forms are available at the Front Desk to leave requests for medication refills or other messages. Nurse Case Managers may contact WPCC nursing staff or providers via telephone or email for leave requests.

Contact Us

Location:

2nd Floor, CPT Jennifer M. Moreno Primary Care Clinic, Bldg 1179, Ft Sam Houston, TX (corner of Schofield Rd and Garden Ave)

Hours of Operation:

Monday – Friday, 7:30 a.m. - 4:30 p.m. (closed on Training Holidays).

Appointment Line:

New and follow-up appointments are scheduled through the Nurse Case Manager.

Cancellations:

All appointments are cancelled and re-scheduled through the Nurse Case Manager.
  • Active Duty Sick Call for Warrior-in-Transition Battalion (WTB) Patients: Monday – Friday, 7:30 a.m. - 10 a.m.

    » Bring a DA 689 completed by a Nurse Case Manager or Command

For after-hours assistance:

TRICARE beneficiaries can call the Nurse Advise Line at 800-874-2273. Experienced nurses will provide medical advice and nurse triage 24/7 to include weekends and holidays.
Don’t forget to keep your family’s information up to date in DEERS!