Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

About Us

Community Relations

BAMC Community Relations Officer addresses all aspects of community outreach programs to local and national communities relating to BAMC's mission and programs.

The focus is to build positive relationships with the communities to ensure our patients, their families, and staffs are accurately portrayed to the American people. We work closely with communities on variety of outreach programs to include speaker requests, events, and tours of the medical facilities.

Please contact 210-916-5160 if you have questions regarding tours, visits and programs.

Don’t forget to keep your family’s information up to date in DEERS!