Attention! If you live in the TRICARE West Region, or in a state or ZIP code moving to the West Region and you pay an enrollment fee or premium by recurring credit card, debit card, or electronic funds transfer, you must set up payment information with TriWest before Dec. 31, 2024. If you don’t take action, you’ll risk getting disenrolled. Learn more.

Health Services

Exceptional Family Member Program (EFMP)

If you have questions for the local EFMP staff, please send to usarmy.jbsa.medcom-bamc.list.bamc-efmp@health.mil

For more information, please visit the AMEDD EFMP Web site: AMEDD EFMP

Contact a Representative

To find an EFMP representative, visit the Military Installations website

 

Contact Us

Location:

Brooke Army Medical Center, 3551 Roger Brooke Dr. JBSA, Fort Sam Houston, TX 78234; First Floor of the BAMC Consolidated Tower, ROOM TL-110A (Across from the General Pediatric Clinic). From IH-35, take the Binz-Engleman/BAMC exit. Enter through gate (DOD ID required or see Visitor’s Center)

Hours of Operation:

  • Monday – Thursday (Open to Walk-Ins) 8 a.m. - 11 a.m. & 1 p.m. - 3 p.m. (Closed for lunch 12 p.m. - 1 p.m.)
  • Friday - Closed

Contact Information:

  • Phone Numbers: 210-539-9051

Patient Resource

New Virtual Educational Resource Now Available

TRICARE beneficiaries can now sign up and log into the Virtual Education Center to get accurate medical and health information. You will have access to nearly 50,000 educational resources covering 60 medical topics from more than 230 organizations. This digital platform is accessible using any mobile device or computer with internet access and will integrate with DEERS and DMDC for a seamless experience.


Virtual Education Center - Patient Sign-up & Log-in

Don’t forget to keep your family’s information up to date in DEERS!