Attention! If you live in the TRICARE West Region, or in a state or ZIP code moving to the West Region and you pay an enrollment fee or premium by recurring credit card, debit card, or electronic funds transfer, you must set up payment information with TriWest before Dec. 31, 2024. If you don’t take action, you’ll risk getting disenrolled. Learn more.

Health Services

APCMH – General Pediatric Clinic

The General Pediatric Clinic provides accessible, high quality, focused, interdisciplinary primary healthcare to enrolled children of TRICARE beneficiaries. Comprehensive services offered include management of acute and chronic illnesses, consultation, preventive health maintenance, wellness, and Behavioral Health services.

Contact Us

Location:

Brooke Army Medical Center, 3551 Roger Brooke Dr. JBSA, Fort Sam Houston, TX 78234; First Floor of the BAMC Consolidated Tower. From IH-35, take the BAMC-George Beach Ave. exit. Enter through gate (DOD ID required or see Visitor’s Center)
  • Appointments: book appointments through CAMO at 210-916-9900 (available Monday - Friday, 6:30 a.m. - 4:30 p.m.) or through the MHS Genesis Patient Portal (Using Patient Portal videos).
  • The Nurse Advice Line (NAL) can be reached 7 days a week, 24 hours a day at 1-800-TRICARE (874-2273). Experienced nurses will provide medical advice and nurse triage.
  • General Pediatrics Hours: Monday-Thursday 7:30 a.m. - 4:30 p.m. / Friday 9 a.m. - 4:30 p.m.
  • General Pediatrics or Adolescent Medicine Telephone Menu: 210-916-3160
    • Choose OPTION 1 if you are not enrolled to the BAMC General Pediatrics or Adolescent Medicine Clinic.
    • Choose OPTION 2 to make or cancel an appointment.
    • Choose OPTION 3 for the Adolescent and Young Adult Medicine Clinic.
    • Choose OPTION 4 for General Pediatrics Clinic.
  • General Pediatrics Clinical FAX: 210-916-6349 / DSN: 429-6349
  • Enrollment: If you cannot make an appointment because you are not enrolled in TRICARE Prime, please follow this link: TRICARE: (https://www.humanamilitary.com/
  • Use the MHS Patient Portal secure messaging at https://patientportal.mhsgenesis.health.mil to reach the Message My Provider tab to message your provider and nurse, send provider and nurse secure attachments, make appointments, refill medications, and have access to your child’s immunization record, if you already have an account. If you do not have an account, please register for access to the new MHS GENESIS patient portal at https://myaccess.dmdc.osd.mil/identitymanagement/.
    PLEASE NOTE: Use a compatible browser such as Apple Safari, Google Chrome, Microsoft Edge, or Mozilla Firefox. Microsoft Internet Explorer 11 is no longer supported after November 30, 2020.
  • General Pediatric Immunizations walk-in hours for enrolled patients (Walk-in or in conjunction with booked appointments):
    • Monday-Thursday: 8 a.m. - 11:30 a.m. and 1 p.m. - 3:30 p.m.
    • Friday: 9 a.m. - 11:30 a.m. and 1 p.m. - 3:30 p.m.
    • Children 4 and under must have a current well child/baby visit to receive immunizations
    • Transcription of immunization records will take three business days from receipt
Don’t forget to keep your family’s information up to date in DEERS!