The most recent appropriations for the Department of War expired at 11:59 p.m. EST on September 30, 2025. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status.

If you have a scheduled appointment or other business at the MTF, please verify with your provider or applicable office within the MTF to ensure there are no changes in schedule. To learn how the lapse in appropriations affects your TRICARE benefit, visit www.tricare.mil/shutdown

Patient Resources

Patient Administration (PAD)

To provide patient administration support for Brooke Army Medical Center and its satellite clinics. Perform admission and disposition functions, medical record management, disability processing, medical evacuation coordination, birth and decedent affairs and workload statistics. PAD provides excellent administration support services to both BAMC staff and beneficiaries in the most effective and efficient means possible.

Contact Us

Patient Administration has five departments:

Release of Medical Information

Phone:

210-221-3523 or 210-916-1157

Address:

Attn: Patient Administration ROI
3551 Roger Brooke Dr.
Fort Sam Houston, TX 78234

Inpatient Medical Records Administration Branch

Phone: 210-916-3441 or 210-916-5583

Outpatient Medical Records

Phone:

210-916-2002

Troop Medical Clinic

Phone:

210-916-4953

Patient Affairs/Medical Boards/Decedent Affairs

Phone:

210-916-9249

Admission and Dispositions

Phone:

210-916-2733
Don’t forget to keep your family’s information up to date in DEERS!