The most recent appropriations for the Department of War expired at 11:59 p.m. EST on September 30, 2025. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status.
Our military hospital remains open and we’re continuing to provide healthcare services. Scheduled appointments and procedures are proceeding as planned, and new appointments continue to be booked. For the latest information regarding TRICARE benefits during this period, please visit www.tricare.mil/shutdown

Please be assured, our commitment to providing exceptional care to you remains our highest priority.

Patient Resources

Patient Administration (PAD)

To provide patient administration support for Brooke Army Medical Center and its satellite clinics. Perform admission and disposition functions, medical record management, disability processing, medical evacuation coordination, birth and decedent affairs and workload statistics. PAD provides excellent administration support services to both BAMC staff and beneficiaries in the most effective and efficient means possible.

Contact Us

Patient Administration has five departments:

Release of Medical Information

Phone:

210-221-3523 or 210-916-1157

Address:

Attn: Patient Administration ROI
3551 Roger Brooke Dr.
Fort Sam Houston, TX 78234

Inpatient Medical Records Administration Branch

Phone: 210-916-3441 or 210-916-5583

Outpatient Medical Records

Phone:

210-916-2002

Troop Medical Clinic

Phone:

210-916-4953

Patient Affairs/Medical Boards/Decedent Affairs

Phone:

210-916-9249

Admission and Dispositions

Phone:

210-916-2733
Don’t forget to keep your family’s information up to date in DEERS!