Patient Resources

Patient Administration (PAD)

To provide patient administration support for Brooke Army Medical Center and its satellite clinics. Perform admission and disposition functions, medical record management, disability processing, medical evacuation coordination, birth and decedent affairs and workload statistics. PAD provides excellent administration support services to both BAMC staff and beneficiaries in the most effective and efficient means possible.

Contact Us

Patient Administration has five departments:

Release of Medical Information


210-221-3523 or 210-916-1157


Attn: Patient Administration ROI
3551 Roger Brooke Dr.
Fort Sam Houston, TX 78234

Inpatient Medical Records Administration Branch

Phone: 210-916-3441 or 210-916-5583

Outpatient Medical Records



Troop Medical Clinic



Patient Affairs/Medical Boards/Decedent Affairs



Admission and Dispositions



Patient Resource

New Virtual Educational Resource Now Available

TRICARE beneficiaries can now sign up and log into the Virtual Education Center to get accurate medical and health information. You will have access to nearly 50,000 educational resources covering 60 medical topics from more than 230 organizations. This digital platform is accessible using any mobile device or computer with internet access and will integrate with DEERS and DMDC for a seamless experience.

Virtual Education Center - Patient Sign-up & Log-in

Need to Update Your Information in DEERS? Click Here