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Also, you have until Feb. 28 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.

Patient Resources

Patient Administration (PAD)

To provide patient administration support for Brooke Army Medical Center and its satellite clinics. Perform admission and disposition functions, medical record management, disability processing, medical evacuation coordination, birth and decedent affairs and workload statistics. PAD provides excellent administration support services to both BAMC staff and beneficiaries in the most effective and efficient means possible.

Contact Us

Patient Administration has five departments:

Release of Medical Information

Phone:

210-221-3523 or 210-916-1157

Address:

Attn: Patient Administration ROI
3551 Roger Brooke Dr.
Fort Sam Houston, TX 78234

Inpatient Medical Records Administration Branch

Phone: 210-916-3441 or 210-916-5583

Outpatient Medical Records

Phone:

210-916-2002

Troop Medical Clinic

Phone:

210-916-4953

Patient Affairs/Medical Boards/Decedent Affairs

Phone:

210-916-9249

Admission and Dispositions

Phone:

210-916-2733
Don’t forget to keep your family’s information up to date in DEERS!