Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Health Services

Palliative Care

Mission

The Palliative Care is an interdisciplinary team that provides high quality patient centered care for complex patients with serious illness and their families through multidisciplinary educational initiatives and direct patient care. We provide assistance with non-pain symptoms such as shortness of breath for heart failure patients or COPD patients with uncontrolled nausea, constipation etc. The Team work with patients, family members and caregivers within the interdisciplinary team structure to established realistic, achievable goals, assist with advance care planning, hospice education and end life symptom management as well as provide psychosocial support.

Contact Us

Phone

210-916-6219

Location

Brooke Army Medical Center
3551 Roger Brooke Dr
Joint Base San Antonio, TX 78234

Don’t forget to keep your family’s information up to date in DEERS!