Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Health Services

Family Advocacy Program

  • Phone: 210-221-1996 (Normal Duty Hours)
    Domestic Abuse Victim Advocates
    Office: 210-292-0418
    After Duty Hours: 210-367-1213
  • Who: Active Duty Service Members and their Families
  • What: Family Advocacy also offers New Parent Support Program (NPSP), has an outreach section offering informative briefings for leadership, as well as a variety of classes to include Anger Management, and different parenting classes
  • When: Monday – Friday 7:30 a.m. - 4:30 p.m.
  • Where: Bldg. 198, 2270 Stanley Rd. (on the corner of Stanley and Wilson), Ft Sam Houston, TX 78234.

Suicide Prevention Resources

2025 Department of Defense Suicide Prevention Awareness Month Observance

2025 Suicide Prevention Awareness Month Observance Memorandum

Army Resilience​

https://www.armyresilience.army.mil/

Behavioral Health Data Portal Logon

Behavioral Health Data Portal (BHDP) Login

BHDP Patient Survey New Logon Instructions

Don’t forget to keep your family’s information up to date in DEERS!