General Information
For general questions about Westover or to speak with a patient advocate, please contact 210-539-0916.
Clinic Nurse Contact Information: 210-916-3000, Option 6
Team Contact Information: 210-916-3000, Option 6
- Panther Team, Option 1
- Ram Team, Option 2
- Mustang, Option 3
Address:
Westover Medical Home
10010 Rogers Crossing
San Antonio TX 78251
Driving instructions:
From Loop 1604 head towards TX 151/SeaWorld. Exit TX-151/SeaWorld. Follow State Hwy 151 to the exit for Westover Hills Blvd, and turn towards Rudy’s and Bill Millers. Turn right on Town Center then left on Rogers Crossing.
To enroll at Westover Medical Home please contact the TRICARE Service Center at 800-444-5445 (Currently Closed to Enrollment).
Hours of Operation:
Clinic Hours of Operation: Monday & Friday 7:30 a.m. – 4:30 p.m. (closed Federal Holidays).
Laboratory Services are only for patients enrolled at Westover and lab services are *BY APPOINTMENT ONLY* Please call clinic at 210-539-0916.
Laboratory Hours of Operation: Monday, Tuesday, Thursday, 7:30 a.m. -- 11:30 a.m., and 1 p.m. – 4 p.m.
Wednesday, 7:30 a.m. -- 11:30 a.m. (closed in the afternoon)
Friday, 7:30 a.m. -- 11:30 a.m., and 1 p.m. -- 3 p.m.
Immunizations: Monday - Thursday: 7:30 a.m. – 3:30 p.m.; and Friday: 8 a.m. – 3:30 p.m.
Pharmacy Services are for patients enrolled to Westover Medical Home:
Pharmacy Hours:
Lobby Hours: Monday – Friday, 7:30 a.m. – 4:15 p.m.
Drive-Thru Hours: 7:30 a.m. - 4 p.m.
Pharmacy Prescription Activation: 210-916-1536, opt 1.
Please call to activate your prescription and allow 2 hours before picking them up at the drive thru window.
You may schedule appointments using one of the following options:
- 1. Call 210-916-9900, the San Antonio Consult and Appointment Management Office (CAMO), from 6:30 am to 4:30 pm, Monday – Friday (closed Federal Holidays).
- Use the MHS Patient Portal at https://patientportal.mhsgenesis.health.mil to reach the Message My Provider tab if you already have an account. If you do not have an account, please register for access to the new MHS GENESIS patient portal at https://myaccess.dmdc.osd.mil/identitymanagement/. PLEASE NOTE: Use a compatible browser such as Apple Safari, Google Chrome, Microsoft Edge, or Mozilla Firefox. Microsoft Internet Explorer 11 is no longer supported after November 30, 2020.
- You can also use the MHS GENESIS patient portal to request prescription renewals and view your health record.
For After-Hours Assistance:
TRICARE beneficiaries can call the Nurse Advice Line at 1-800-874-2273 for after-hours assistance. Experienced nurses will provide medical advice and nurse triage 24/7 to include weekends and holidays.