Attention! If you live in the TRICARE West Region, or in a state or ZIP code moving to the West Region and you pay an enrollment fee or premium by recurring credit card, debit card, or electronic funds transfer, you must set up payment information with TriWest before Dec. 31, 2024. If you don’t take action, you’ll risk getting disenrolled. Learn more.

Health Clinics

APCMH - Westover Medical Home

Community Based Medical Homes are primary care clinics located off-post in the communities where Army Families live. Army Community Based Medical Homes increase access to primary care, expand the definition of healthcare quality and reinvigorate our commitment to customer service. They are inspired from the ground up by your ideas and suggestions about how healthcare should be.

Services offered at the Westover Medical Home include:

  • Primary Care
  • Case Management
  • Laboratory Services
  • Clinical Pharmacist
  • Behavioral Health
  • Immunizations

Contact Us

General Information

For general questions about Westover or to speak with a patient advocate, please contact 210-539-0916.

Clinic Nurse Contact Information: 210-916-3000, Option 6

Team Contact Information: 210-916-3000, Option 6

  • Panther Team, Option 1
  • Ram Team, Option 2
  • Mustang, Option 3

Address:

Westover Medical Home
10010 Rogers Crossing
San Antonio TX 78251

Driving instructions:

From Loop 1604 head towards TX 151/SeaWorld. Exit TX-151/SeaWorld. Follow State Hwy 151 to the exit for Westover Hills Blvd, and turn towards Rudy’s and Bill Millers. Turn right on Town Center then left on Rogers Crossing.

To enroll at Westover Medical Home please contact the TRICARE Service Center at 800-444-5445 (Currently Closed to Enrollment).

Hours of Operation:

Clinic Hours of Operation: Monday & Friday 7:30 a.m. – 4:30 p.m. (closed Federal Holidays).

Laboratory Services are only for patients enrolled at Westover and lab services are *BY APPOINTMENT ONLY* Please call clinic at 210-539-0916.

Laboratory Hours of Operation: Monday, Tuesday, Thursday, 7:30 a.m. -- 11:30 a.m., and 1 p.m. – 4 p.m.
Wednesday, 7:30 a.m. -- 11:30 a.m. (closed in the afternoon)
Friday, 7:30 a.m. -- 11:30 a.m., and 1 p.m. -- 3 p.m.

Immunizations: Monday - Thursday: 7:30 a.m. – 3:30 p.m.; and Friday: 8 a.m. – 3:30 p.m.

Pharmacy Services are for patients enrolled to Westover Medical Home:

Pharmacy Hours:
Lobby Hours: Monday – Friday, 7:30 a.m. – 4:15 p.m.
Drive-Thru Hours: 7:30 a.m. - 4 p.m.

Pharmacy Prescription Activation: 210-916-1536, opt 1.
Please call to activate your prescription and allow 2 hours before picking them up at the drive thru window.

You may schedule appointments using one of the following options:

  1. 1. Call 210-916-9900, the San Antonio Consult and Appointment Management Office (CAMO), from 6:30 am to 4:30 pm, Monday – Friday (closed Federal Holidays).
  2. Use the MHS Patient Portal at https://patientportal.mhsgenesis.health.mil to reach the Message My Provider tab if you already have an account. If you do not have an account, please register for access to the new MHS GENESIS patient portal at https://myaccess.dmdc.osd.mil/identitymanagement/. PLEASE NOTE: Use a compatible browser such as Apple Safari, Google Chrome, Microsoft Edge, or Mozilla Firefox. Microsoft Internet Explorer 11 is no longer supported after November 30, 2020.
  3. You can also use the MHS GENESIS patient portal to request prescription renewals and view your health record.

For After-Hours Assistance:

TRICARE beneficiaries can call the Nurse Advice Line at 1-800-874-2273 for after-hours assistance. Experienced nurses will provide medical advice and nurse triage 24/7 to include weekends and holidays.

Patient Resource

New Virtual Educational Resource Now Available

TRICARE beneficiaries can now sign up and log into the Virtual Education Center to get accurate medical and health information. You will have access to nearly 50,000 educational resources covering 60 medical topics from more than 230 organizations. This digital platform is accessible using any mobile device or computer with internet access and will integrate with DEERS and DMDC for a seamless experience.


Virtual Education Center - Patient Sign-up & Log-in

Don’t forget to keep your family’s information up to date in DEERS!