Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Health Services

Emergency Medicine

The Department of Emergency Medicine provides emergency care for military health care beneficiaries and severely traumatized patients from the local civilian community. BAMC is one member of San Antonio's triad of level 1 trauma centers that includes University of Texas, San Antonio Medical Center and Wilford Hall Medical Center. The Department of Emergency Medicine serves as the portal of entry and site of initial evaluation and resuscitation for all trauma patients arriving at BAMC. In addition to trauma patients, the Department of Emergency Medicine evaluates and treats patients with a broad range of minor to life-threatening medical and surgical conditions. The Department of Emergency Medicine is dedicated to providing the most efficient, compassionate and clinically excellent care for our patients.

Contact Us

Location:

Emergency entrance of the hospital

Hours of Operation:

24 hours, 7 days a week

Phone:

210-916-0808
Don’t forget to keep your family’s information up to date in DEERS!