Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Health Services

Clinical Health Psychology

  • Phone: 210-916-1063
  • Who: Active Duty and Adult beneficiaries.
  • What: Provides individual and group therapy to assist in management of medical symptoms, pain, medical treatment adherence and emotional challenges associated with acute or chronic medical conditions. Group therapies are provided for general psychological issues. Patients are seen on referral from medical providers including primary care providers or through patient care medical teams.
  • Where: 3551 Roger Brooke Dr. Joint Base San Antonio, Ft Sam Houston TX, 78234
  • When: Monday - Friday 7:30 a.m. - 4:30 p.m.

Suicide Prevention Resources

2025 Department of Defense Suicide Prevention Awareness Month Observance

2025 Suicide Prevention Awareness Month Observance Memorandum

Army Resilience​

https://www.armyresilience.army.mil/

Behavioral Health Data Portal Logon

Behavioral Health Data Portal (BHDP) Login

BHDP Patient Survey New Logon Instructions

Don’t forget to keep your family’s information up to date in DEERS!