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Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

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Articles

News | Jan. 11, 2021

BAMC first baby a breath of fresh air for 2021

By Robert Whetstone

After a long and arduous 2020, marked by one of the worst pandemics in history, Brooke Army Medical Center welcomed some good news with the birth of Stella Luna Nolasco, Jan 1, at 3:26 a.m.

The new parents, U.S. Air Force Staff Sgt. Jessica Ojeda-Nolasco, a C5 aviation research manager at Lackland Air Force Base, and her husband Isaac Nolasco, a police officer in New Braunfels, Texas, received a special visit from Brig. Gen. Shan Bagby, BAMC commander, and Command Sgt. Maj. Thurman Reynolds. Bagby and Reynolds personally delivered a gift basket, and took time to congratulate mom and dad and welcome the baby to BAMC’s military family.

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