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Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

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Articles

News | Jan. 28, 2021

San Antonio Military Health System starts next phase of COVID vaccine rollout

By Elaine Sanchez

The San Antonio Military Health System is starting the next phase of the Department of Defense’s COVID-19 vaccine rollout -- expanding the scope of who is eligible to get vaccinated against the virus.

Phase 1b includes beneficiaries age 75 and older, personnel who perform critical national capabilities, personnel preparing to deploy to locations outside of the U.S., and frontline essential workers.

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