An official website of the United States government
A .mil website belongs to an official U.S. Department of Defense organization in the United States.
A lock (lock ) or https:// means you’ve safely connected to the .mil website. Share sensitive information only on official, secure websites.

Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

News & Gallery

Articles

News | Feb. 19, 2021

Army hospital powers through record-breaking winter storms

By Elaine Sanchez

DVIDS - News - Army hospital powers through record-breaking winter storms

With record-cold temperatures and potential power outages looming in South Central Texas earlier this week, Brooke Army Medical Center immediately launched into action to ensure continuity of patient care despite the impending storms.

With safety at the forefront and to conserve resources, BAMC first delayed all non-urgent medical appointments and procedures to ensure emergency services and trauma support to the city remained unaffected. This measure enabled patients and non-emergency-essential staff to stay off icy roads and safely at home.

Full Story

Don’t forget to keep your family’s information up to date in DEERS!