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Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

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News | July 21, 2021

San Antonio Market to standardize, optimize local healthcare

By Elaine Sanchez

After years of collaboration, San Antonio’s military treatment facilities officially unified as a market with the Defense Health Agency during a ceremony at Brooke Army Medical Center today.

The newly designated San Antonio Market will work together to optimize personnel and resources and improve access to care for more than 250,000 military beneficiaries across the region, explained Lt. Gen. Ronald Place, DHA director.

“The San Antonio Market has always been one of the largest and most influential multi-service markets in the Military Health System,” said Place during the ceremony. “For decades, the men and women of the San Antonio Market have been leaders in showing the rest of the Military Health System what effective joint operations can look like.”

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