JOINT BASE SAN ANTONIO-FORT SAM HOUSTON, Texas  –   Brooke Army Medical Center is launching a number of initiatives aimed at helping patients navigate the complex maze of medical billing.

From financial counseling to a revamped collections process, BAMC officials are hoping to alleviate billing concerns, particularly for civilian trauma patients.

“We want our patients to focus on their recovery, not be stressed with billing issues,” said Air Force Col. Patrick Osborn, BAMC’s deputy commander for surgical services.

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