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Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

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Articles

News | Jan. 6, 2022

BAMC volunteer spreads kindness through service

By Lori Newman

Brooke Army Medical Center staff and patients look forward to a friendly greeting from someone wearing a volunteer vest on Tuesday and Thursday mornings at the Garden Entrance to the hospital.

John Scanlon, an Air Force retiree with 50 years of combined military and civilian service under his belt, makes it his mission to brighten the spirits of those he encounters.

“When I retired, my wife told me I couldn’t just sit around the house,” he said. “She was already retired and was involved in numerous church and homeless charity activities.”

When Scanlon started volunteering at BAMC more than four years ago, he asked two things; “I didn’t want to be in charge of anything, and I didn’t want to use a computer.”

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