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Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

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Articles

News | Jan. 7, 2022

Critically ill COVID patient delivers baby while on heart-lung bypass

By Elaine Sanchez

A Marine Corps spouse and mother of five was 28 weeks pregnant when she caught a “mild case” of COVID-19 in June 2021.

Ashley Savidge Hernandez felt tired but wasn’t too concerned until she began to have trouble catching her breath. Alarmed for their baby, retired U.S. Marine Corps Gunnery Sgt. Carlos Hernandez drove his wife to Brooke Army Medical Center’s emergency room just to be safe.

Ashley had no idea she and her baby were about to embark on a month-long battle for their survival.

“It all seems surreal to me now,” she said on a phone interview, her voice still raspy from the ventilator. “I had no idea at the time how dire the situation was for me and my baby.”

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