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Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

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Articles

News | April 14, 2022

A year later, BAMC doctor reunites with patient he helped save

By Lori Newman

Last April, a Military Emergency Medical Services and Disaster Medicine fellow from Brooke Army Medical Center was on a routine ride-along with Austin/Travis County Emergency Medical Services when they responded to a 911 call about a 29-year-old female who went into cardiac arrest at a cross fit gym.

On April 5, exactly one year later, Army Capt. (Dr.) Jason Ausman was finally able to meet Tamra Harris, the woman he helped to save.

"When I was working out, I collapsed with a barbell over my head,” Harris said. “It fell down onto my neck and I just kind of collapsed onto the ground. I actually don't have a memory of that. My memory cuts out about two hours before I fell to the ground.”

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