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Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

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Articles

News | June 9, 2022

Four-legged major brings joy to Brooke Army Medical Center

By Jason W. Edwards

Brooke Army Medical Center commissioned a new, four-legged staff member with a penchant for spreading joy to the rank of United States Army major during a ceremony June 6.

Budd, a Labrador retriever, will serve as BAMC’s new facility dog. During his commissioning, U.S. Army Col. Kimberlie Biever, acting BAMC commander, administered the oath of office charging Budd with the duty to “comfort and cheer others.”

“As a major in the BAMC Facility Dog Program, you must set the example for facility dogs to emulate,” Biever said. “Your conduct and professionalism both with and without treats shall be above reproach with no barking or jumping without orders to do so. You are responsible for the smiles of humans … You will bring joy and comfort to all that need you.”

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