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Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

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News | Oct. 28, 2022

Special remembrance ceremony honors families who lost their child

By Lori Newman

Brooke Army Medical Center held a special pediatric and perinatal remembrance ceremony Oct. 21 to honor and support families who lost an infant or child over the past year.

“For many that are gathered here today it’s only been days, weeks or months since we experienced the loss of a precious child,” said U.S. Army Chaplain (Capt.) Kody Witt. “With this loss we have also experienced the grief that surrounds the unmet hopes, the loss of our new identity as mother, father or maybe grandparent, and the loss of the expected joyful memories that we excitedly anticipated that never came to fruition.”

The chaplain said, “No ceremony is needed to remember what we will never forget. But (rather) to know that we are not alone in our grief. While each story is different, we all journey together these difficult roads of healing.”

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Don’t forget to keep your family’s information up to date in DEERS!