An official website of the United States government
A .mil website belongs to an official U.S. Department of Defense organization in the United States.
A lock (lock ) or https:// means you’ve safely connected to the .mil website. Share sensitive information only on official, secure websites.

Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

News & Gallery

Articles

News | Nov. 28, 2022

Understanding Respiratory Infections

By Brooke Army Medical Center Public Affairs

The nation is seeing an increase in Respiratory Syncytial Virus, or RSV, and flu resulting in a surge in emergency visits and hospitalization, according to the Centers for Disease Control and Prevention.

RSV and flu affect the lungs, airways, sinuses or throat. While RSV and flu are not new and can occur year-round, these infections are more common during the fall and winter months. It is also possible to be infected with multiple viruses at the same time.

Why is there a surge in RSV and flu cases?

Full Story
Don’t forget to keep your family’s information up to date in DEERS!