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Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

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Articles

News | April 14, 2023

BAMC bids farewell to Reynolds, welcomes Dobbins during change of responsibility

By Lori Newman

JOINT BASE SAN ANTONIO-FOR SAM HOUSTON, Texas  –   Brooke Army Medical Center recognized two senior enlisted leaders during a change of responsibility ceremony April 5.

Command Sgt. Maj. Thurman Reynolds has been the BAMC command sergeant major since September 2020, serving with five different commanders. Command Sgt. Maj. John Dobbins is coming to BAMC after serving as the garrison command sergeant major at Rock Island Arsenal in Illinois.

Brig. Gen. Deydre Teyhen, BAMC commanding general, praised Reynolds for his leadership, particularly during the COVID-19 pandemic response.

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