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Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

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Articles

News | April 19, 2023

Near-death experience gives military chaplain new lease on life

By Elaine Sanchez

He had lost his family, his home and nearly his job, but it took a near-death experience for Lt. Col. Bret Gilmore to finally quit drinking and regain his life.

The Army chaplain said it was a close call that he can't afford to repeat.

"If I drink again, I will lose my family," Gilmore said. "And losing my family is not now, or ever will be, an option."

Just over a year ago, after decades of drinking, Gilmore was deeply depressed, living alone in an RV, and downing a bottle of vodka each day – a stark contrast to the happy memories of his childhood.

Full Story
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