JOINT BASE SAN ANTONIO-FORT SAM HOUSTON, Texas –
From pharmacy lockers to a new mobile app, the San Antonio Market has launched several initiatives in recent months aimed at helping beneficiaries navigate their military medical care.
“Across San Antonio, your military medical team is working tirelessly to improve your access to healthcare,” said Air Force Brig. Gen. Jeannine Ryder, director, San Antonio Market, and commander, 59th Medical Wing. “We know there have been access challenges in recent years, and we are incredibly grateful for everyone’s flexibility, patience and understanding.”
The pandemic spurred nationwide access to care issues as hospitalizations increased and the number of hospital-based healthcare professionals decreased due to burnout or other factors, creating a staffing shortage that continues today across the country.