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Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

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Articles

News | June 14, 2024

Shots fired: BAMC combat medic reacts on instincts

By Robert Whetstone

JOINT BASE SAN ANTONIO-FORT SAM HOUSTON, Texas  –   After work on Feb. 19, U.S. Army Spc. Anne Koller heard voices and went outside of her house to see what was going on. Next, to her surprise, she heard gunfire and saw her neighbor trying to make it back to his home saying he’d been shot.

Koller works at Brooke Army Medical Center in the department of pediatrics. She’s been in the Army for five years and her military occupational specialty is 68W, or combat medic.

According to goarmy.com, combat medics administer emergency medical care in both combat and humanitarian situations. Their training allows them to triage illnesses and injuries to help save lives.

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