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Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

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Articles

News | May 6, 2025

BAMC receives ‘A’ rating in recent Leapfrog assessment

By Lori Newman

JOINT BASE SAN ANTONIO-FORT SAM HOUSTON, Texas  –   Brooke Army Medical Center received an “A” rating in the latest Leapfrog Hospital Safety Grade assessment for Spring 2025.

“The high grade in safety reflects the entire organization’s commitment to providing the best care possible,” said Dr. Evan Renz, BAMC deputy commander for quality and safety. “Earning the ‘A’ means that the team maintained its clear focus on high-quality and safety over an extended period of time.”

The Leapfrog Group is a national, independent organization focused on health care quality. The organization evaluates hospitals on a wide range of safety measures, including errors, injuries, and infections.

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