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Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

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Articles

News | Jan. 14, 2026

BAMC personnel assist patient during holiday event

By Lori Newman

JOINT BASE SAN ANTONIO-FORT SAM HOUSTON, Texas  –   Brooke Army Medical Center personnel attending a Wreaths Across America event at Fort Sam Houston National Cemetery were in the right place at the right time Dec. 13, 2025.

“After lining up to receive a wreath, the speaker announced that medical personnel were needed,” explained Army 2nd Lt. Chloe Miller, registered nurse. “Two nurses from the Joint Forces Leadership Council and I walked over to see if there was any way we could assist.”

A young man with epilepsy was having recurring seizures. Military personnel from BAMC, Wilford Hall Ambulatory Surgical Center and the 470th Military Intelligence Brigade provided aid until Emergency Medical Services arrived.

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