Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

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May 20, 2022

San Antonio Market readies for civilian personnel transfer to Defense Health Agency

This summer, the San Antonio Market will lead the process to administratively transfer government civilian personnel, property and systems to the Defense Health Agency.The Realignment of Personnel, Property and Systems, or RePPS, will mark the final stage of the market’s transition to DHA.“Our people are our focus, we are committed to open and

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