Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

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Tag: Respiratory Syncytial Virus

July 29, 2021

What you should know about RSV

Respiratory Syncytial Virus (RSV) infections are on the rise locally and nationally. RSV is a common respiratory virus that typically causes mild “cold-like” symptoms in adults and older children. However, for infants, RSV can progress to bronchiolitis or pneumonia and more serious symptoms requiring hospitalization.Symptoms of mild RSV in infants

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