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Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

News & Gallery

Videos

Feature | June 27, 2023

Wellness Watch: Episode 1, Part 1

By BAMC Public Affairs

JOINT BASE SAN ANTONIO-FORT SAM HOUSTON, Texas  –   June is Men’s Health Month. Join us as Air Force Col. (Dr.) Travis Batts, medical director, Wilford Hall Ambulatory Surgical Center’s Cardiology Department, explains the modifiable risk factors and shares his “3 Ps” for better health.
Wellness Watch
Don’t forget to keep your family’s information up to date in DEERS!