Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

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Tag: Travel Safety

Wellness Watch: Take a Minute for Better Health

July 21, 2023

Wellness Watch: Episode 2, Part 2 (Travel Safety)

JOINT BASE SAN ANTONIO-FORT SAM HOUSTON, Texas — With San Antonio heat still reaching into the triple digits, Air Force Col. (Dr.) Renée Matos, chief of pediatrics at Brooke Army Medical Center, offers helpful tips on summertime travel and bike safety. Col Matos oversees BAMC’s state-of-the-art pediatric primary and subspecialty care for military beneficiaries across the city.

Don’t forget to keep your family’s information up to date in DEERS!