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Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

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Articles

News | May 13, 2021

Lifetime of Service: New award recognizes BAMC civilians serving 45-plus years

By Lori Newman

JOINT BASE SAN ANTONIO-FORT SAM HOUSTON, Texas  –   Brooke Army Medical Center held a Lifetime of Service award ceremony May 11 to honor the legacy of employees who have served 45 or more years in civil service.

The new award was presented to a group of 18 individuals from across the organization whose years of service ranged from 45 to 66 years, for a combined total of 876 years of federal service.

“That’s an incredible milestone, representing over four decades, in some cases more, of dedicated service,” said Army Col. Michael Wirt, BAMC commander. “Their dedication to our nation and to our mission here at BAMC is astounding and certainly worthy of being recognized.”

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