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Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

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Articles

News | Jan. 7, 2022

BAMC earns The Joint Commission’s Gold Seal of Approval®

By Lori Newman

Brooke Army Medical Center recently earned The Joint Commission’s Gold Seal of Approval® for the hospital, each of its primary care medical homes, and the behavioral health care and services. The three-year accreditation and certification recognizes BAMC's dedication to continuous compliance with The Joint Commission's standards for health care quality and safety.

BAMC facilities underwent the rigorous unannounced on-site survey in October 2021. A team of Joint Commission expert surveyors evaluated the hospital and the outlying clinics for compliance with standards of care specific to the needs of patients, including infection prevention and control, leadership and medication management.

“I am very proud of what our entire team has accomplished over the past months to prepare for this survey,” said Brig. Gen. Clinton Murray, BAMC commanding general “The outstanding results exemplify the care, compassion, and dedication of the BAMC family to all of those we serve.”

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