JOINT BASE SAN ANTONIO-FORT SAM HOUSTON, Texas  –   The San Antonio Market has streamlined the onboarding process for new civilian employees, resulting in a 305% hiring increase.

The market, which includes Brooke Army Medical Center and Wilford Hall Ambulatory Surgical Center, has hired more than 660 people since introducing onboarding fairs in December 2022. The onboarding fair is a three-day event that serves as a one-stop-shop for civilian new hires with a tentative job offer to accomplish all their administrative prerequisites and receive a firm offer as well as a start date.

“We value talented and dedicated professionals, and it’s important for our hiring process to reflect that,” said Air Force Brig. Gen. Jeannine Ryder, director, San Antonio Market, and commander, 59th Medical Wing. “This new process establishes a culture of excellence that aligns with the high-quality care we provide to our service members, retirees, and their families.”

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