Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Patient Resources

Marcy Edwards, a Military Health System beneficiary, signs up for Operation Warp Speed Nov. 2. Operation Warp Speed is a national initiative to accelerate the development, production and distribution of COVID-19 vaccines, therapeutics and diagnostics.

Nov. 23, 2020

San Antonio Military Health System seeks volunteers for COVID-19 vaccine trial

JOINT BASE SAN ANTONIO-FORT SAM HOUSTON, Texas — Two San Antonio Military Health System facilities are seeking volunteers from among the military beneficiary population to participate in a COVID-19 vaccine trial. The trial is part of Operation Warp Speed, a national initiative to accelerate the development, production and distribution of COVID-19 vaccines, therapeutics and diagnostics.

Discussing COVID best practices

Nov. 17, 2020

Medical professionals from BAMC, Argentine Army discuss COVID best practices

JOINT BASE SAN ANTONIO-FORT SAM HOUSTON, Texas — Brooke Army Medical Center and Argentine Army’s Central Military Medical Hospital medical professionals did not let 5,600 miles of separation keep them from discussing best practices against COVID-19 on Oct. 21.

Don’t forget to keep your family’s information up to date in DEERS!